Dracarys Exchange ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wallet service and related services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Account information: Telegram user ID, username, first name, last name, and profile photo when you use our bot
• Identity verification data: Information you submit during KYC (e.g. documents, selfie) as required by our verification provider
• Transaction data: Deposit and withdrawal details, amounts, and related payment information
• Usage data: Logs of your interactions with our bot and web interface

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our wallet and related services
• Process deposits, withdrawals, and transfers
• Verify your identity and comply with legal and regulatory obligations
• Detect and prevent fraud, abuse, and money laundering
• Communicate with you about your account and our services
• Respond to your inquiries and support requests

3. Information Sharing

We may share your information with:

• Service providers: Third parties that help us operate our services (e.g. payment processors, identity verification providers, hosting)
• Regulatory authorities: When required by law or to comply with legal process
• Other users: Only when necessary for transactions (e.g. recipient name for transfer)

We do not sell your personal information to third parties.

4. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing. Contact us to exercise these rights.

7. Cookies and Similar Technologies

Our web interface may use cookies and similar technologies to maintain your session and preferences. You can configure your browser to refuse cookies, but some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through the bot. Your continued use of our services after such notice constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or our data practices, please contact us through the Dracarys Exchange Telegram bot or the contact details provided on our website.

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Last updated: February 2025.